01/30/13

Smiling As A Competitive Business Advantage

Sir Richard Branson: "If you’re looking for the next big investment for your business, but don’t have much money to spend, start by looking at yourself in the mirror. A smile won’t cost you anything, and the returns to your business will start right away."

Sir Richard Branson: “A smile won’t cost you anything, and the returns to your business will start right away.”

When I wrote Living with Enthusiasm: How the 21-Day Smile Diet Can Change Your Life, some people thought it was hokey and too cute for business. Some people understood its power right away and saw it as a business opportunity, hiring me to spread the message to their organizations and clients.

I was delighted to read in Entrepreneur Magazine online that Richard Branson, CEO of The Virgin Group (50,000 employees worldwide, $21 billion in revenues) puts this same message to work in his business and life.

Communicating can sometimes be a little challenging, but it is a truism that everyone smiles in the same language…If you’re looking for the next big investment for your business, but don’t have much money to spend, start by looking at yourself in the mirror. A smile won’t cost you anything, and the returns to your business will start right away.” ~Richard Branson

If your organization is looking to increase performance, customer service, well-being, and profits, email or call me at (858) 792-6786 for a complimentary consultation on how we can maximize the smiles and enthusiasm in your workplace. Mary

03/30/10

“Eat Slow or Die Fast” with Dr. Bruce MacFarland (1923-2010)

Last week I was privileged to celebrate the life of a great friend, father, and a pioneer and leader in the nutrition and holistic health fields, Dr. Bruce MacFarland.

We were invited to bring a favorite food to share, which in my case, that day, because I was pushed for time, would have been chips and salsa, picked up at Costco. But as I thought about all the things I’d learned from Bruce over the five years I’ve known him including his infamous “Eat slow or die fast,” and “Don’t cross your legs or risk varicose veins,” I realized I wanted to do something to honor his health conscious ways (well, except for Kopp’s Custard in Milwaukee, but who can resist that!) so I decided to make homemade hummus with sliced carrot sticks.

I got out one of my favorite (and beautiful to look at) recipe books “The Raw Goumet” and made the Hummus recipe, which is good, but still kind of bland. I wondered what I could do to spice it up and asked the Ethers, “What would Bruce add?” Continue reading

08/15/09

Happy Birthday Julia Child!


Bon Appetit and Happy 97th Birthday Julia Child! And thank you Julie Powell, Nora Ephron, and Meryl Streep for keeping Julia’s spirit alive in the film Julie & Julia. It brought back a memory of one my life highlights.

Several years ago I had the good fortune to meet Julia Child, who was 90 at the time. She was still doing PBS cooking specials, had written 12 cookbooks and taught millions of people that cooking can be easy and fun. She came down from her home in Santa Barbara to promote her latest cookbook at a book signing at The Book Works, Flowerhill (a wonderful independent bookstore adjoining one of my favorite book-writing cafes, The Pannikin).

I stood in line with more than 300 people for two hours. When I finally reached the front of the line, I couldn’t believe how nervous and excited I was. My goodness, she was even larger than life in person. And very direct and clipped in her responses, which made me more nervous because after reading extensively about the challenges she’d faced in her life including breast cancer and the death of her husband, I’d been planning my question for days and began to wonder if she’d answer it.

As I got to the table where she was sitting, she looked up at me and sounding slightly impatient, said in her iconic voice, “What are you smiling about?”

Feeling uncharacteristically embarrassed, I said, “Getting to meet you, Ms. Child. Would you sign this book for a friend and may I ask you a question?”

She nodded yes and began to write, so I crouched down on my knees to meet her eye to eye and continued, “How do you stay so inspired and enthusiastic, especially in difficult times?”

Arms flying into the air and sounding slight exasperated, she responded in her characteristic, slightly off-key trill, “Wellllll, I eat well, I’m passionate about life, and I love what I do! Now what else can I do for you?”

I offered my hand to shake hers and she gave me as hearty a handshake as someone 50 years younger. (Must have been from all that dough she kneeded over the years!) What a wonderful expression of enthusiasm and a confirmation that doing anything with enthusiasm, especially something you love, not only makes life more enjoyable, but helps you get through challenging times.

Here’s a short video clip recap of my experience with Julia from a speech I did at the Sharp Women’s Health Conference in San Diego. Bon Appetit!